Samsung Dishwasher 1E Error: Causes & Fixes
On a Samsung dishwasher, error code 1E (also displayed as IE) has two different documented meanings depending on the wash mechanism: on Waterwall models it means water is not passing through the filter, and on Rotary (non-Waterwall) models it means the same high-temperature heater condition as code HC (the dishwasher is too hot inside).
What Samsung dishwasher 1E means
Samsung's dishwasher error-code reference lists several codes with different meanings from 1E/IE that readers sometimes confuse with it: 4C/4E is a water-supply error ('the dishwasher is not getting water at the pressure or temperature that it needs'), 5C/SC/5E/SE means the dishwasher can't drain, LC/LE is a leak-sensor error that turns the dishwasher on and prevents it from turning off, and 3C means the pump has failed.
Before you work on your dishwasher
- Power: Unplug the dishwasher or switch off its circuit breaker before removing panels or touching wiring.
- Water: Turn off the water supply valve before disconnecting hoses or the inlet valve.
- Heat: Water and the heating element can be hot right after a cycle; let the dishwasher cool first.
- Sharp debris: Wear gloves when reaching into the filter or sump; broken glass often collects there.
- Stop: If you smell burning, see smoke or sparks, or find water near wiring, switch off the breaker and call a technician.
- Disconnect power before accessing internal dishwasher parts: Unplug the dishwasher or switch off the circuit breaker that powers it before removing panels, the filter, or the drain pump cover, or before reaching into the sump.
- Hot water and steam scald risk: Open the dishwasher door carefully during or right after a cycle. Hot water or steam can escape and cause burns; wait until water noises stop and steam subsides before fully opening the door.
- Sharp debris near the filter and drain pump: Wear gloves and use caution when removing the filter, pump cover, or other parts for cleaning; broken glass or other sharp debris can collect near the drain pump impeller.
What causes Samsung 1E
- Rotary model overheating (same as HC high-temperature heater error): On Rotary (non-Waterwall) models, 1E/IE indicates the same high-temperature heater condition as error code HC: the temperature inside the dishwasher is too hot. Difficulty 1/5.
- Waterwall fine filter/sump blocked, water not draining through the filter: On Waterwall models, 1E/IE appears when water is not passing through the fine filter, most often because the filter and sump are blocked and need cleaning. Difficulty 1/5.
Find the cause of 1E on your dishwasher
Step-by-step checks for Samsung 1E
Inspect the fine filter and sump (Waterwall models)
About 10 minutes
Warning: injury is possible here. Take the precautions in Before you work on your dishwasher before you start.
- Switch off the dishwasher's circuit breaker.
- After a cycle, wait 20 minutes for the heating element to cool before reaching into the tub.
- Open the dishwasher door and locate the filter assembly in the center of the tub floor.
- Rotate the filter handle counterclockwise to unfasten the filter compartment door.
- Remove the filter door, then the flat micro filter underneath.
- Check both for dirt, debris, or blockage.
How to fix Samsung 1E
Clean the fine filter and sump (Waterwall models)
About 15 minutes · Difficulty 1/5
Warning: injury is possible here. Take the precautions in Before you work on your dishwasher before you start.
- Switch off the dishwasher's circuit breaker.
- After a cycle, wait 20 minutes for the heating element to cool before reaching into the tub.
- Open the dishwasher door and locate the filter assembly in the center of the tub floor.
- Rotate the filter handle counterclockwise to unfasten the filter compartment door.
- Remove the filter door, then the flat micro filter underneath.
- Remove dirt and debris from the micro filter and filter door, and rinse under running water.
- Reinstall the flat micro filter, then the filter door.
- Rotate the filter door handle clockwise to lock it.
Power cycle and rerun a Normal cycle (Rotary models)
About 10 minutes · Difficulty 1/5
- Switch power to the dishwasher off at the circuit breaker for about 30 seconds, then back on.
- Empty the dishwasher.
- Fill the detergent drawer.
- Start a Normal cycle and check whether the code clears.
Reinstall and lock the filter correctly after cleaning (Waterwall models)
About 5 minutes · Difficulty 1/5
- Reassemble the flat micro filter and the coarse filter in the correct position inside the filter housing.
- Rotate the filter door handle clockwise until it locks into place.
- Check that the coarse filter cover is fully closed; a loose cover reduces filtering performance.
- Never run the dishwasher without the filters in place.
When to call a technician about Samsung 1E
- Request service if 1E/IE recurs after a power cycle
- Request service if 1E/IE returns after cleaning the filter
Sources
- Dishwasher SP.. Instruction Manual, Bosch Home Appliances US (retrieved 2026-09-18)
- Dishwasher SHSM63****, SHS863****, SHS843****, SHVM63****, SHV863**** Operating Instructions, Bosch Home Appliances US (retrieved 2026-09-18)
- Dishwasher SMS6HAI01A User Manual, Bosch Home Appliances US (retrieved 2026-09-18)
- What Does The 1E or OE On The Display Of The WaterWall Dishwasher Mean?, Samsung Africa Support (retrieved 2026-09-18)
- How do I clean the filters in my dishwasher?, Samsung Australia Support (retrieved 2026-09-27)
- Common Samsung dishwasher error codes and their meaning, Samsung Canada Support (retrieved 2026-09-18)
- Samsung DW6000J series dishwasher user manual, Samsung Electronics America (retrieved 2026-09-18)
- How to clean a dishwasher filter, Samsung New Zealand Support (retrieved 2026-09-27)
- Samsung dishwasher is displaying an error code, Samsung US Support (retrieved 2026-09-18)
Reader feedback
Guidance only; follow your appliance manual and local codes. If anything looks unsafe, stop and call a qualified technician. Safety disclaimer