Samsung Dishwasher 1E Error: Causes & Fixes

On a Samsung dishwasher, error code 1E (also displayed as IE) has two different documented meanings depending on the wash mechanism: on Waterwall models it means water is not passing through the filter, and on Rotary (non-Waterwall) models it means the same high-temperature heater condition as code HC (the dishwasher is too hot inside).

What Samsung dishwasher 1E means

Samsung's dishwasher error-code reference lists several codes with different meanings from 1E/IE that readers sometimes confuse with it: 4C/4E is a water-supply error ('the dishwasher is not getting water at the pressure or temperature that it needs'), 5C/SC/5E/SE means the dishwasher can't drain, LC/LE is a leak-sensor error that turns the dishwasher on and prevents it from turning off, and 3C means the pump has failed.

Before you work on your dishwasher

  • Power: Unplug the dishwasher or switch off its circuit breaker before removing panels or touching wiring.
  • Water: Turn off the water supply valve before disconnecting hoses or the inlet valve.
  • Heat: Water and the heating element can be hot right after a cycle; let the dishwasher cool first.
  • Sharp debris: Wear gloves when reaching into the filter or sump; broken glass often collects there.
  • Stop: If you smell burning, see smoke or sparks, or find water near wiring, switch off the breaker and call a technician.
  • Disconnect power before accessing internal dishwasher parts: Unplug the dishwasher or switch off the circuit breaker that powers it before removing panels, the filter, or the drain pump cover, or before reaching into the sump.
  • Hot water and steam scald risk: Open the dishwasher door carefully during or right after a cycle. Hot water or steam can escape and cause burns; wait until water noises stop and steam subsides before fully opening the door.
  • Sharp debris near the filter and drain pump: Wear gloves and use caution when removing the filter, pump cover, or other parts for cleaning; broken glass or other sharp debris can collect near the drain pump impeller.

What causes Samsung 1E

  1. Rotary model overheating (same as HC high-temperature heater error): On Rotary (non-Waterwall) models, 1E/IE indicates the same high-temperature heater condition as error code HC: the temperature inside the dishwasher is too hot. Difficulty 1/5.
  2. Waterwall fine filter/sump blocked, water not draining through the filter: On Waterwall models, 1E/IE appears when water is not passing through the fine filter, most often because the filter and sump are blocked and need cleaning. Difficulty 1/5.

Find the cause of 1E on your dishwasher

Step-by-step checks for Samsung 1E

Inspect the fine filter and sump (Waterwall models)

About 10 minutes

  1. Switch off the dishwasher's circuit breaker.
  2. After a cycle, wait 20 minutes for the heating element to cool before reaching into the tub.
  3. Open the dishwasher door and locate the filter assembly in the center of the tub floor.
  4. Rotate the filter handle counterclockwise to unfasten the filter compartment door.
  5. Remove the filter door, then the flat micro filter underneath.
  6. Check both for dirt, debris, or blockage.

How to fix Samsung 1E

Clean the fine filter and sump (Waterwall models)

About 15 minutes · Difficulty 1/5

  1. Switch off the dishwasher's circuit breaker.
  2. After a cycle, wait 20 minutes for the heating element to cool before reaching into the tub.
  3. Open the dishwasher door and locate the filter assembly in the center of the tub floor.
  4. Rotate the filter handle counterclockwise to unfasten the filter compartment door.
  5. Remove the filter door, then the flat micro filter underneath.
  6. Remove dirt and debris from the micro filter and filter door, and rinse under running water.
  7. Reinstall the flat micro filter, then the filter door.
  8. Rotate the filter door handle clockwise to lock it.

Power cycle and rerun a Normal cycle (Rotary models)

About 10 minutes · Difficulty 1/5

  1. Switch power to the dishwasher off at the circuit breaker for about 30 seconds, then back on.
  2. Empty the dishwasher.
  3. Fill the detergent drawer.
  4. Start a Normal cycle and check whether the code clears.

Reinstall and lock the filter correctly after cleaning (Waterwall models)

About 5 minutes · Difficulty 1/5

  1. Reassemble the flat micro filter and the coarse filter in the correct position inside the filter housing.
  2. Rotate the filter door handle clockwise until it locks into place.
  3. Check that the coarse filter cover is fully closed; a loose cover reduces filtering performance.
  4. Never run the dishwasher without the filters in place.

When to call a technician about Samsung 1E

  • Request service if 1E/IE recurs after a power cycle
  • Request service if 1E/IE returns after cleaning the filter

Sources

  1. Dishwasher SP.. Instruction Manual, Bosch Home Appliances US (retrieved 2026-09-18)
  2. Dishwasher SHSM63****, SHS863****, SHS843****, SHVM63****, SHV863**** Operating Instructions, Bosch Home Appliances US (retrieved 2026-09-18)
  3. Dishwasher SMS6HAI01A User Manual, Bosch Home Appliances US (retrieved 2026-09-18)
  4. What Does The 1E or OE On The Display Of The WaterWall Dishwasher Mean?, Samsung Africa Support (retrieved 2026-09-18)
  5. How do I clean the filters in my dishwasher?, Samsung Australia Support (retrieved 2026-09-27)
  6. Common Samsung dishwasher error codes and their meaning, Samsung Canada Support (retrieved 2026-09-18)
  7. Samsung DW6000J series dishwasher user manual, Samsung Electronics America (retrieved 2026-09-18)
  8. How to clean a dishwasher filter, Samsung New Zealand Support (retrieved 2026-09-27)
  9. Samsung dishwasher is displaying an error code, Samsung US Support (retrieved 2026-09-18)

Last updated September 29, 2026 · facts last verified September 29, 2026 · How we source and verify

Guidance only; follow your appliance manual and local codes. If anything looks unsafe, stop and call a qualified technician. Safety disclaimer